TruSIP

TruSIP

Network status

All systems operational

Last refreshed 2026-06-14 14:16 BST

Services

DSTNY
Operational
Call Routing Connect Me Legacy Softphone Teams Connect Ordering Portal Self Service Portal Call Recording Call 2 Teams
SIP Trunks
Operational
Call Routing Yeastar Call Recording Management Portal AI Call Processing
Yeastar
Operational
Call Routing Yeastar Cloud Self Hosted Appliance
Connectivity
Operational
BT Broadband Vodafone Broadband Zen Broadband

Active incidents

1
Yeastar

Desktop and Web App Audio Issue

We are receiving reports of no way or one way audio on the Yeastar Desktop and Web app. This is being investigated by Yeastar as a high priority and we will update this page as soon as we get more information

monitoring
Yeastar Cloud
Started 2026-06-09 10:16 BST Duration 5d 04h
  1. 2026-06-09 14:43 BST · Now monitoring
    Yeastar advise that the issue is now resolved and so we are dropping this to a monitoring status, more information will be provided shortly
  2. 2026-06-09 11:06 BST · Update posted
    We are continuing to receive reports of intermittent audio issues. Rebooting the PBX appears to resolve the issue for a period, but it may re-occur. As soon as an update is provided from Yeastar it will be published here
  3. 2026-06-09 10:19 BST · Update posted
    We are advised that restarting the PBX will resolve the issues. Please carry out this procedure and monitor