Intermittent Audio Issues on Call 2 Teams in Europe

DSTNY are currently investigating an issue affecting Call2Teams in the EU West region. Please see the following statement from DSTNY:- This issue is causing one‑way or no audio at the start of calls and during internal call transfers, impacting users in the affected area. Our teams are working to identify the root cause and implement a resolution. In parallel, our Platform Engineering team is actively working on implementing an urgent fix, with further updates to follow. Updates will be provided every 60 minutes as we learn more.